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Cedar Business Solutions
Cedar Business Solutions offer a unique approach to help support owner managed businesses. Therefore when looking for a supplier it is important that the company share the same ethos, understanding that every Business has different requirements. With EBS they listened to our company vision and put a plan in place for future growth. Cedar Business moved their landlines over to EBS with no disruption and cost savings, and in the fullness of time, will be opting for a new telephone system, that will not only future proof the company and allow for growth but will also be cost effective.
db symmetry has evolved to become one of the leading independently privately owned commercial property development companies in the United Kingdom.
Coverage in the UK and usage abroad was of paramount importance to us. We were happy with the Vodafone network coverage but very unhappy with the account management and pricing that we were receiving. EBS recommended the same network but with different tariffs which transpired into immediate cost savings. Since moving our account management to EBS we have found that any issues are dealt with promptly and efficiently.
Dealing with a local, professional company has made a huge difference to the quality of service that we receive; EBS’ knowledge and expertise is second-to-none. If you are unhappy with your current telecoms supplier, we would highly recommend switching to EBS.
Impact Recruitment Services
Impact Recruitment Services are an independent recruitment agency based in Northamptonshire. Formed in 2002, Impact Recruitment Services quickly established itself as one of the region’s leading and award winning recruitment agencies. Therefore when it comes to our Company communications, Impact Recruitment wanted to deal with a local company that was known for both service and reliability and whom had come highly recommended by other Agencies.
When Impact Recruitment first formed, Hayley was responsible for setting up our mobile phones and landlines, adding to the account as it’s grown, and offering advice on tariffs, networks and additional products and services.
Over the years EBS have become firm friends, and trusted suppliers, and we would have no hesitation in recommending the service provided.
Since moving to EBS, who are now our Approved Supplier, we have had nothing but professional, reliable service. EBS’ have guided us through our mobile upgrades every step of the way advising us on the best way forward, I trust what they recommend and I know that they are giving me the best service for our Company.
They are always glad to help and provide that personal customer service that makes you know they care. I would gladly recommend EBS to anybody who is after a Company who goes above and beyond to help with their telecommunications.
ARP Ltd is a privately owned, independent company based in Leicester, who specialises in the manufacture and supply of aluminum guttering systems.
ARP were finding our existing O2 network and account management challenging. Our devices were very slow for data, our invoices were increasing with no knowledge as to why and end users were getting more and more frustrated.
EBS took time to gain an understanding of the business and listed the challenges we faced and how to overcome them.
EBS recommended the EE network and we were supplied some trial devices. The trial was a complete success and ARP decided to port all existing mobiles over to EE through EBS, who implemented the ports, supplied new devices that worked on 4G data, created a tariff for our needs and explained fully how the online billing worked and what we could expect to be charged for.
ARP are delighted with the service and ongoing account management.
Misirli is a respected leader and supplier of inspirational trend-driven garments, often taking staff overseas, this is why it was imperative when looking at our Telecoms that we were not only given great UK rates, but world rates by somebody who took the time to understand our business challenges and put a solution in place to resolve them. In September 2014 it was decided that Misirli would port to the EE network for mobiles and to EBS for our landlines. EBS made sure that the transition was as seamless as possible and no issues with the migration were experienced. Misirli now have a transparent understanding of how much we will be charged for calls and data whether in Europe or the Rest of the World.
For any Company looking at reviewing their Telecoms estate, I would recommend that they speak to EBS Telecoms and benefit from years of knowledge and experience.
Compass CHC Limited
“We cannot recommend EBS, and in particular the land line team, highly enough. From the outset they identified our telecoms needs and created a package for us that meets all our requirements and more, at a price that was so competitive it eclipsed their competitors. The after sales service has also been spot on. They are always happy to discuss matters with us over the phone whenever required. Forget the rest, it’s all about EBS ”.
Czech Logistics Alliance (UK) Limited
Being fed up with our mobile provider, we started to shop around, looking at both the network and the Company to deal with.
EBS were helpful and informative from the start, and we are now happy on the Vodafone network, being supported by our account manager, Suzanne. However, the rest of the staff have been helpful whenever we have needed advice or assistance.
CS Ellis Group Ltd
Telecommunications is integral to CS Ellis’s ongoing ability to deliver excellence to their customers and it was a thought provoking decision to move networks and suppliers after many years. However, our expectation levels have been surpassed by EBS’s ability to proactively manage the end-to-end processes, pivotal in providing a seamless transition of all our mobile devices and associated services. The above expectation support and guidance we have received not only instilled confidence, it also confirmed to us that the correct decision to reward EBS the contract had been justified.
Claire McCune – Stubben Riding Equipment
“Finally a professional telecoms company who listens and understands your requirements.. Thank you EBS for a superior customer service.”
UK & Ireland Distributor
Stubben Riding Equipment
Matthew Harper – Ki-Tran Ltd.
“EBS have been our business partners for many years for both mobile contracts and landlines.
As well as advising us on which contracts and phones are the best for our usage EBS have helped us with upgrades, port requests, faulty mobiles, accessing our monthly reports and account queries.
They are always on hand to give assistance and to resolve problems on our behalf with O2.
Our business partners have become firm friends.”
Richard Corbett – Eyetease Ltd.
“Eyetease has worked with EBS for the past 2 years on the roll-out of CabWifi across London taxis. The company has consistently over delivered against our high expectations on a number of high profile projects. There are very few companies I can categorically say are able to operate at this level. Their attention to detail, speed to respond and personable team is a breath of fresh air and a joy to work with. ”
Claire Daisy – Frem Ltd.
“EBS are the chosen mobile suppliers to The Frem Group Limited. We have benefitted from the same account managers for over 10 years which means they fully understand our business needs.”
Group Finance Director