Privacy
This privacy policy will explain how our company Elite Business Systems (UK) Limited uses the personal data we collect from you and when you use our website.
Topics
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are you data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities
What data do we collect?
Elite Business Systems collects the following data:
Personal identification information, including Name, emails address, phone number etc.
Tariff details, including network and contract end dates
How do we collect your data?
You directly provide Elite Business Systems with most of the data we collect, we collect data and process data when you:
Register online or place an order for any of our products or services
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies
Elite Business Systems may also receive your data indirectly from the following sources
Mobile networks/providers
BDUK registered company when processing your order, as we act as a silent third party to process the connection with the mobile network.
How will we use your data?
Elite Business Systems collects your data so that we can:
Process your order, manage your account
Email you with special offers on other products and services we think you may like but only if you have opted in
Contact you when your account is due for renewal
Elite Business Systems will only share your data with Networks
When Elite Business Systems processes your order, it may send your data to, and also use the information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Elite Business Systems stores your data securely and password protects all files. If you data is ever shared it is always encrypted.
Elite Business Systems will keep your data for two years. Once this period has expired we will delete your data securely.
Marketing
Elite Business Systems would like to send you information about products and services of ours that we think you might like. We would only send this if you have agreed to receive marketing, you can opt out at anytime.
If you would like to opt out please email sales@ebstelecoms.co.uk.
What are your data protection rights?
Elite Business Systems would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Elite Business Systems for copies of your personal data. We may charge a small fee for this.
The right to rectification – You have the right to request that Elite Business Systems correct any information you believe to be inaccurate. You also have the right to request Elite Business Systems to complete information you believe is incomplete.
The right to erasure – You have the right to request that Elite Business Systems erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Elite Business Systems restrict the processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Elite Business Systems transfer the data we have collected to another organization or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: sales@ebstelecoms.co.uk, call 01604678600, or write to us EBS, 26 Charter Gate, Quarry Park Close, Moulton Park, Northampton. NN3 6QB.
What are cookies?
Cookies are the text files placed in your computer to collect standard internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information please contact us by email: sales@ebstelecoms.co.uk
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – Elite Business Systems uses these cookies so that we recogise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first party and third party cookies are used.
Advertising – Elite Business Systems uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and the information about your browser, device and your IP address. Elite Business Systems sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and you can also remove these cookies from your browser. However in a few cases, some of our website functions may not function as a result.
Privacy policies of other websites
The Elite Business Systems website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Elite Business Systems keeps its privacy policy under regular review. This privacy policy was last updated 9th July 2019.
How to contact us
If you have any questions about Elite Business Systems’ privacy policy, the data we hold for you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us – sales@ebstelecoms.co.uk
Call us – 01604 678600
Write to us at – EBS, 26 Charter Gate, Quarry Park Close, Moulton Park, Northampton. NN3 6QB.
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Elite Business Systems has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office -https://ico.org.uk/global/contact-us